Frequently Asked Questions
1. How does this work?
Walkers On Wheels (WOW) raises funds to purchase e-scooters in Singapore which are distributed to impoverished and disadvantaged recipients in Bali and Lombok, Indonesia. Through the WOW's team of dedicated social workers, the families most in need of a scooter are identified and given WOW's e-scooter per family.
2. Who benefits from the donations and why e-scooters?
E-scooters make a big practical difference to the lives of ordinary Balinese and Lombokese. Bali’s poor people number almost 1.5 million and more than half of them reside in rural areas. Rural villagers have the least access to education, health, and other public services because of poor transport infrastructures and facilities, and lack of resources in areas where it matters most.
A scooter will help a student cover the 8 to 10 km journey to school. It enables the student to attend school and allows them to receive education – an important enabler out of the poverty trap.
The benefits extend to the recipient’s family as well, who use it to sell produce and obtain other supplies. It also benefits poor people saddled with chronic illnesses such as HIV/AIDS and Tuberculosis. Many do not seek care and treatment in city hospitals because they cannot afford the cost of travel and accommodation for the many months of treatment required. The e-scooters help the recipients get to medical appointments and the transport costs saved will offset their living expenses.
3. Can I personally give the e-scooters to the recipients in Bali and Lombok?
The team makes an annual trip to these islands and distributes the bicycles to various villages and impoverished communities. All expenses are borne by individuals. If you are keen to join in the trip, please join our facebook group and get updated with our latest campaigns. Alternatively, you can contact us and we will be in touch.
4. How many trips do we make a year and when?
Typically, the team makes 2 trips a year to Bali and Lombok. These trips happen in June and December every year during the school holidays. However for the first year - 2020, we will be heading down multiple times, up to 4 have been scheduled for the purposes of filming, laying the groundwork, and our pilot testing in some regions. You can check out our facebook group for the latest trip details.
5. How do we ensure that the e-scooters are not sold off or misused by the recipients?
We do not merely distribute the scooters and disappear! Social workers and volunteers from the home care team from SOS Children's Village Bali, Futura Indonesia, and Skutis Corporation as well as our volunteer team from Singapore will continue to follow up and stay in touch with the families, helping to meet other needs over the longer term.
6. How much is an e-scooter?
7. What are the methods of payment?
Click here to connect to our latest 2020 campaign and payment via GiveAsia, our crowdfunding partner.
We accept any forms of payment GiveAsia provides. That includes: VISA, Mastercard, NETS & eNETS, Credit/Debit Cards.
8. Can I donate anonymously?
Of course! We understand your desire for privacy and we take it very seriously. We will still ask for your name and email for administrative purposes, but we won’t label the e-scooter with your name or made it known to the recipients. You will still receive "thank you" emails, but the people behind the project will not know your name or any personal information.
9. Can I donate books or clothing too?
Yes, we are open to accepting items that will improve the lives of the recipients.
10. How are you handling spoiled e-scooters?
We have established "fixing corners" in each village's HQ, equipped with basic tools and tyre pumps/changes. If e-scooters require more advanced maintenance, our team in Bali will be able to perform repairs when needed. Additionally, we have engaged local e-waste disposal companies to enable us to dispose of the e-scooters responsibly, by recycling the batteries, certain components like the PCB (Printed Circuit Boards), precious metals and brake disks.